SFO's Ambassador Escort Program provides access to SFPD Ambassadors who can be dispatched to escort employees to and from the terminals and parking garages and lots within the Airport complex. In providing this service, we aim to address potential safety concerns and foster a sense of security within our community.
Hours of Operation: The SFO Ambassador Escort Program will be available daily from 10:00 PM to 6:00 AM.
How to Request an Escort:
- Contact Communications Dispatch at 650.876.2424
- Provide Details: Share your location and destination.
- Await Escort: A dedicated SFPD Ambassador will be dispatched to assist you.
We will be tracking usage of this program. If requests exceed the number of Ambassadors available, there may potentially be some extended wait-times. Staff will try to advise when long wait times may be experienced, but at the start of this program, it may be difficult for us to be accurate. If SFPD officers are available, they may also assist. We ask for your patience as we track the usage of this service and can evaluate the program to provide adequate staffing and/or expansion of the program hours or locations. If you request an escort but decide you do not want to wait, please call Communications Dispatch to cancel the request.
Important Considerations:
- Emergency Situations: In case of an emergency, please dial 911 immediately.
- Personal Safety: Always prioritize your safety. If you feel uncomfortable at any time, do not hesitate to dial 911.
By working together, we can create a safer and more secure environment for everyone.
Please contact Airport Duty Manager’s office by phone at 650.821.5222 or via email at Sfoadms@flysfo.com with feedback, questions or for more information.
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