Safety & Security is SFO's first priority
With a population and infrastructure that is larger than many urban areas, SFO is like a small city. And, as with any city, or densely populated area, SFO needs to be prepared for all types of emergencies.
SFO’s Communications Center is the hub of emergency operations for the Airport. And, while we work together with local county emergency organizations, 911 calls made on the Airport’s property go directly to the Airport’s on-site Communications Center and are fielded by our own Operations and Security team. This allows the Airport to respond to each emergency more quickly and more efficiently to the specific needs of the Airport.
If you are not able to call, SFO has a Text-to-911 service for use in three emergency scenarios:
- If you are in a situation where it is not safe to place a voice call to 911;
- If you have a speech or hearing disability; and
- When a medical emergency arises that makes you incapable of speaking.
SFO encourages people with police, fire or medical emergencies to call 911 if they can and text 9-1-1 if they cannot. So, remember, if you see something, say something. Call or text 911.