Log In

Dining discounts

Shopping, Dining & Services Discounts Banner

Enjoy Shopping, Dining & Services Discounts for Airport Employees!

Search form

You are here

Security Access Office Announcements

To All SFO Authorized Signatories

August 30, 2016

In order to mitigate the extensive crowding experienced today that affected CBP and SAO customers, as well as our tenants in adjacent office spaces, and to efficiently process those individuals who have made appointments, effective tomorrow - Wednesday, August 31, 2016, we will not be accepting any walk-ins or standbys for Badging.  The exception to that will be those who have completed Computer Based Training (CBT) and are obtaining their badges on the same day.  For fingerprinting and CBT, we will be limiting our waitlist to a maximum of 25. 

Currently, appointments for badging are available as early as August 31st .  Please do not make appointments for badging unless the required CBT courses have been successfully completed.

August 12, 2016

The Airport is pleased to announce the relocation and grand openings of our New Security Access Office and Customs and Border Protection (CBP) Security Seals Offices.

The grand opening date for both offices will be Tuesday, August 30, 2016.  The location will be in the International Terminal, Main Hall, 5th Floor.  Please use the elevators adjacent to the “G” Side Food Court, on the inside aisle, across from aisle 2 and behind the Currency Exchange booth.  These elevators will take you to the 5th floor.  When exiting the elevator, make a right turn, and then a right at the end of the hallway.  Our offices are located at the end of the main hall.  There will be way finding signage to guide you.

Please note the Security Access Office will be open on Monday, August 29, 2016 with limited capabilities.  We will only be able to replace lost or stolen badges, troubleshoot badge access problems, or update documents (Driver License or Work Authorization) in our system. 

The CBP Seals Office will also be open on Monday, August 29, 2016 with limited capabilities.

June 6, 2016

Effective Monday, June 6, 2016, the Security Access Office will no longer accept paper Airport ID Badge Applications and all new and renewal badge requests need to be completed through our Authorized Signatory Portal

For badge holders that require Movement Area Operations (MAO), the privilege will no longer be assigned through the Authorized Signatory Portal.  You must complete the MAO Testing form and training must be completed at Airfield Operations.  The applicant must bring this completed form to our office in order to have the privilege assigned.

May 17, 2016

As an Authorized Signatory it is your responsibility to ensure that your employees have two forms of ID where the names match exactly.  This applies to first, middle, and last names.  Up until Monday, August 1, 2016, if a current badge holder comes into our office for a renewal and they do not have two forms of ID where the names exactly match, they will have 60 days from the date of their visit to obtain a replacement ID reflecting the name which they choose to have on their badge.  Be advised, the SAO will use the documents that establish identity and a right to work as their official name (passport or birth certificate).  The Driver License or State Issued Identification card must match the names on their passport or birth certificate.  Effective August 1, 2016 there will be no further exceptions or extensions.  In addition, a marriage license/certificate or divorce decree is not an acceptable form of identification.  Those are legal documents that authorize a name change.  The applicant must still obtain a government issued form of ID stating their legal name.  If you have any questions regarding the documents the SAO accepts, our full list is identified here:  PDF iconacceptable-id_0.pdf.

May 1, 2016

In an effort to strive for the highest level of Safety & Security for our Airport Community, the Airport has developed a short module in our Computer Based Training System which provides critical information on how to best handle the event of an Active Shooter at the Airport.  The module is approximately 5 minutes in length, and focuses on the key principles of Run – Hide – Fight. 

Effective May 1, 2016, this module will be added as required training before receiving an initial Airport ID badge, or a renewal of an existing Airport ID badge.  With Safety and Security as our first priority, we thank you for your support with this critical training.     

April 1, 2016

Effective April 1, 2016, the SAO will be implementing a new online appointment system.  The new system is more user friendly, does not require a login or password, and will allow for reminders via both email and text.  As with our current process, if you know an employee cannot keep their appointment time, please cancel it through the link or call our office so that the slot can be opened up to another Airport Badge applicant.

January 1, 2016

Effective January 1, 2016, the Airport will require that all vehicles have one of two operating permits: (1) a Registered Vehicle Permit for roadworthy vehicles operated on the Airfield, or (2) a Non-Registered Vehicle Permit.

Roadworthy Vehicles:  All roadworthy vehicles must have a valid registration issued by the California Department of Motor Vehicles (DMV), even if they are never driven off of Airport property.  Airport Registered Vehicle Permits will be issued with expiration dates that match the expiration of the DMV registration.  Please ensure that all vehicles are registered with the DMV before applying for a Registered Vehicle Permit with the Security Access Office.  When submitting for your permit application, please ensure that the application is filled out completely and that a copy of the valid vehicle registration is submitted along with the application. 

Non-Roadworthy Vehicles:  The following vehicles are not considered roadworthy vehicles, and are therefore EXEMPT from the California DMV registration requirement:

Aircraft Tugs, Cargo Loaders, Golf Carts, Forklifts, Tractors, Other Truck/Trailer (Must specify vehicle type in request for exemption)

All exempt vehicles must have an Airport Non-Registered Vehicle Permit

Construction Companies:  Registered vehicle permits expire at the end of the project or on the date that the DMV registration expires, whichever is sooner.  Should the permit expire prior to the end of the contract, affected contractors must apply for a new Airport permit. 

The Security Access Office will still proceed with annual permits in the form of an Audit. 

September 16, 2015

Effective September 16, 2015 sterile badges will be issued with a 1 year expiration date. Learn more about the new sterile area badge

July 27, 2015

Effective July 27, 2015, the Airport will require all SFO Airport ID badge holders to be fingerprinted at their next scheduled badge renewal.

Individuals with Authorized Signatory and/or Movement Area Driving privileges will be issued a 1 year badge.

New applicants completing the Authorized Signatory and/or Movement Area Driver Training requirements will be issued a badge that expires on their next birthday. ID badges for individuals who currently have Authorized Signatory and/or Movement Area Driver privileges will continue to be valid until the expiration date on the badge, but will be issued a badge with a one year expiration at the time of their next renewal. The same renewal fee of $60 will be charged each year for those badge holders with Authorized Signatory and/or Movement Area Driver privileges.

Enhanced requirements for Movement Area Driver Training.

Please see Airport Operations Bulletin 13-05 (PDF) regarding Movement Area Driver Access, badging, testing, and training.

Please contact the Security Access Office at 650.821.5200 or sfo.sao@flysfo.com for further information.

Payments & Services

The following policy change took effect February 18, 2014

The Security Access Office will no longer accept cash as a method of payment for any services (e.g. badges, fingerprints, permits, etc.). Acceptable methods of payment continue to be:

  • Credit Cards (Visa or MasterCard)
  • Debit Cards
  • Checks (payable to the Airport Commission)
  • Billing (only those companies approved for billing, contact the SAO for more information)

SFO’s Security Access Office SAO issues airport I.D. badges, security keys, vehicle permits, film permits, free speech booth permits, and Berman Reflection Room permits.