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Transportation Network Companies (TNC)

Apply

Please note that all commercial operators are required to have a permit to pick-up or drop-off at SFO.  

Applicants must be licensed by the California Public Utilities Commission (CPUC) prior to applying for a TNC permit at SFO.  Visit CPUC Carrier Status.

All applicants are required to complete a Mandatory Orientation.  Visit the Ground Transportation Permit Calendar to schedule an appointment.

After attending the mandatory orientation, any CPUC authorized carrier may apply for a Transportation Network Company (TNC) permit.  All permitted TNC’s will receive placards that will provide approved vehicles access to the airport.  All vehicles must display appropriate trade dress and placard at all times when operating at the Airport.

Operators must submit a refundable deposit for the duration of their SFO permit.

 

 

Terminate

If you are planning to cease operating from SFO, please request your permit termination using the Operator Web Portal

https://gtu.sfoconnect.com

Once a permit is terminated, an operator must wait nine (9) months before reapplying.

Fees

Minimum Account Balance (Permit Deposit)
The minimum account balance bond amount is $1,000.00.  This amount may be adjusted based on an operator’s trip volumes. Permit deposits may be paid by credit card via the Operator Web Portal. Permit deposits are refundable after the termination of a permit.  Any money owed to the Airport will be deducted from the bond.

Trip/Loop Fees
Based on the Approved PDF iconResolution No. 18-0144 FY 18-19 Rates and Charges.pdf

 

 

Pick-up & Drop-off Locations

Domestic terminals:

  • TNC pick-ups:
    • Shared services (Uber Pool/Express Pool and Lyft Shared) pick up on Level 5 of the domestic garage.
    • Non-shared services (e.g., UberX, Lyft Classic, Wingz) pick up curbside on the Departures level.
  • TNC drop-offs:
    • All TNCs can drop off curbside on the Departures or Arrivals levels, or on Level 5 of the domestic garage.

International Terminal:

  • TNC pick-ups:
    • All TNCs pick up curbside on the Departures level.
  • TNC drop-offs
    • All TNCs can drop off curbside on the Departures or Arrivals levels.

NOTICE: TNC VEHICLE PRESENCE ON ANY AIRPORT CURBSIDE IS STRICTLY LIMITED TO ACTIVE PASSENGER LOADING AND UNLOADING. STAGING OR WAITING AT ANY AIRPORT CURBSIDE IS ABSOLUTELY PROHIBITED.

Passenger Pick-Up locations

App Based Rides

The above Designated Areas may be revised by the Director at any time by providing notice to Permittee.

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