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Scheduled

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Please note that all commercial operators are required to have a permit to pick-up or drop-off at (SFO). 

Applicants must be licensed by the California Public Utilities Commission (CPUC) prior to applying for a Scheduled Permit at SFO. Out of state carriers must have Operating Authority granted by the Federal Motor Carrier Safety Administration (FMCSA). Visit CPUC Carrier Status or FMCSA to verify status.

Scheduled permits require approval by Landside Operations, which may or may not be granted based upon the availability of other transportation services and the business plan which submitted by the applicant. As a part of its business plan, the applicant must:

  • list proposed stop locations away from the Airport
  • provide a complete schedule
  • indicate type of vehicle to be operated
  • state the proposed rates
  • describe the management team’s specific passenger transportation experience
  • provide a marketing strategy exhibiting knowledge of the air passenger demand in the corridor to be served.  

Scheduled services must be available and advertised to the general public. Scheduled service operators must have PSC authority issued by the CPUC.

Operators must submit a refundable bond based on the schedule provided by the permittee indicating the anticipated total number of pick-up and drop-off trips passengers at the Airport during a six-month period. Please contact Landside Operations at 650.821.6500 for additional information.

All applicants are required to complete a Mandatory Orientation. Visit the Ground Transportation Permit Calendar to schedule an appointment.

After attending the mandatory orientation, any CPUC and Landside authorized carrier may apply for a permit. Airport mechanics will inspect vehicle(s) at time of application and every year thereafter. Upon completion of a successful inspection, a transponder (which records trips to the Airport) and associated decals will be issued. These items grant access to the Airport. The permit decal must be affixed to the vehicle’s rear window and replaced each year upon renewal.  

Operators must submit a refundable bond for the permit and transponder deposit for each permitted vehicle. Rates are established on an annual basis by the Airport’s policy-making body, the Airport Commission.

Renew

Scheduled Permits expire on October 31 of each year. Annual renewal notices are emailed in July and permits are renewed during the months of August through October. There is an annual registration fee for each vehicle. All previously submitted information will be reviewed to ensure accuracy and all vehicles will be inspected by Airport mechanics. In addition, vans or buses with less than 11 seats require a certified brake certificate. Outstanding trip fees and/or administrative fines must be paid prior to renewal.

Terminate

If you are planning to cease operating from SFO, please complete the PDF iconTermination Request form. Once a permit is terminated, an operator must wait 9 months before reapplying.

Fees

Bonds & Deposits

The bonds are based on the equivalent of six months of trips and may be increased accordingly. Bonds may be paid by money order, cashier's check, Irrevocable Letter of Credit, and Faithful Performance Bond.  Bonds and deposits are refundable after the termination of a permit. Any money owed to the Airport will be deducted from the bond.

The bond amount is based on the estimated number of trips made within six months times the designated trip fee (the # of trips x 6 months x trip fees).

 
Trip/Loop Fees

$3.00

 
Annual Registration

Annual registration fees must be paid at the renewal of each type of permit and when adding a new vehicle to a fleet.

$55.00

 

Temporary Identification Permit (TIP)

$50.00 

 

Operator Re-orientation Fee (for revoked or suspended permits)

$75.00

 

Late Permit Renewal Fee (Non-Limousine)

30 days or greater from the annual renewal date (per permit) $200.00

 

Offsite Vehicle Inspection Service Fee (for fleets of 25 or more vehicles) 

  • Less than 20 miles away from SFO (per vehicle) $15.00
  • 20 miles or more (per vehicle) $30.00

 

Fees may be paid by check and credit card (Visa/Mastercard/Discover).  Cash will not be accepted.
 

 

Pick-up & Drop-off Locations

Pick-up areas are located on the Arrivals Level at the green/white zone on the center-island.  Please look for the blue pillars in the Domestic Terminal or the designated zone at the International Terminal.

Scheduled services are restricted to Courtyard Areas.

Drop-off areas are located on the Departures Level, white zones in the Domestic Terminal and the red zone, center-island, Departures Level in the International Terminal.

Scheduled services are restricted to the Courtyard as well; however, if your vehicle has less than 24 seats and is less than 30 feet in length, you may drop-off at the terminals on the departures level curb at the white zones.

Please contact the Ground Transportation Unit (GTU) at gtu@flysfo.com with questions. When emailing GTU, please indicate your Company name and TCP# (MCC, ICC, DOT,) in the “Subject” line.

For directions, visit: www.flysfo.com/maps.

Thank you for your cooperation with the Airport’s on-going program to ensure the safety and security of all SFO passengers.

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