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Please note that all crew operators are required to have a permit to pick-up or drop-off at SFO.

Applicants must be licensed by the California Public Utilities Commission (CPUC) prior to applying for a Crew permit at SFO. Out of state carriers must have Operating Authority granted by the Federal Motor Carrier Safety Administration (FMCSA). Visit CPUC Carrier Status or FMCSA to verify status.

All applicants are required to complete a Mandatory Orientation. Visit the Ground Transportation Permit Calendar to schedule an appointment.

Airport mechanics will inspect vehicle(s) at time of application and every year thereafter. Upon completion of a successful inspection, a transponder (which records trips to the Airport) and associated decals will be issued. These items grant access to the Airport. The permit decal must be affixed to the vehicle’s rear window and replaced each year upon renewal. 

Operators must submit a refundable bond for the permit and transponder deposit for each permitted vehicle.  Rates are established on an annual basis by the Airport’s policy-making body, the Airport Commission.

There is an additional business permit that is required for Crew vehicles.  Please contact Revenue & Development 650.821.4500 for more information.


Crew Operating Permits expire on February 28 of each year.  Annual renewal notices are emailed in December and permits are renewed during the months of January and February.  There is an annual registration fee (see Fees tab) for each vehicle.  All previously submitted information will be reviewed to ensure accuracy and all vehicles will be inspected by Airport mechanics.  In addition, vans or buses with less than 11 seats require a certified brake certificate.  Outstanding trip fees and/or administrative fines must be paid prior to renewal.


If you plan to cease operating from SFO, please complete the PDF iconTermination Request form.  Once a permit is terminated, an operator must wait nine months before reapplying.


Bonds & Deposits

The bonds are based on the equivalent of six months of trips and may be increased accordingly.  Bonds may be paid by money order, cashier's check, Irrevocable Letter of Credit, and Faithful Performance Bond.  Bonds and deposits are refundable after the termination of a permit.  Any money owed to the Airport will be deducted from the bond.


Annual Registration

Annual registration fees must be paid at the renewal of each type of permit and when adding a new vehicle to a fleet.



Temporary Identification Permit (TIP)



Operator Re-orientation Fee (for revoked or suspended permits)



Late Permit Renewal Fee (Non-Limousine)

30 days or greater from the annual renewal date (per permit) $200.00


Offsite Vehicle Inspection Service Fee (for fleets of 25 or more vehicles)

  • Less than 20 miles away from SFO (per vehicle) $15.00
  • 20 miles or more (per vehicle) $30.00


Fees may be paid by check and credit card (Visa/Mastercard/Discover).  Cash will not be accepted.

Pick-up & Drop-off Locations

Pick-up areas are restricted to the Courtyards listed below.  Operators are not permitted to use the terminal curbs.

Drop-off areas are restricted to the Courtyards as well; however, if your vehicle has less than 24 seats and is less than 30 feet in length, you may drop-off at the terminals on the departures level curb at the white zones.

Pick-up Instructions

Please park in the designated staging area at Surface Lot DD, near the Cell Phone Waiting Lot.  The arriving party should contact the driver for pickup once all passengers (with their luggage) are in the designated crew bus loading area.

Alternatively, vans with a seating capacity of seven (7) and under (including the driver) with a height no more the 6' 10" may stage in the airport's parking garage.  However, the driver may have to pay the parking fee upon exit.

When entering the Courtyard, please present the Approved Day Pass to the Courtyard Guard or San Francisco Police personnel for inspection and always be prepared to present a waybill.

Please note that the maximum allowable staging time is 20 minutes.  Guards will track your time and ask you to relocate if you exceed 20 minutes.

Please contact the Ground Transportation Unit (GTU) at gtu@flysfo.com with questions.

When emailing GTU, please indicate your Company name and TCP# (MCC, ICC, DOT,) in the “Subject” line.

For directions, visit: www.flysfo.com/maps.

Thank you for your cooperation with the Airport’s ongoing program to ensure the safety and security of all SFO passengers.