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Crew

Apply

Please note that all commercial operators are required to have a permit to pick-up or drop-off at SFO.  

Applicants must be licensed by the California Public Utilities Commission (CPUC) prior to applying for a charter permit at SFO.  Out of state carriers must have Operating Authority granted by the Federal Motor Carrier Safety Administration (FMCSA).  Visit CPUC Carrier Status or FMCSA to verify status.

All applicants are required to complete a Mandatory Orientation.  Visit the Ground Transportation Permit Calendar to schedule an appointment.

All SFO registered vehicle(s) will undergo a limited safety inspection after permit approval and every year thereafter.  Upon completion of a successful vehicle safety inspection, a transponder (which records trips to the Airport) and associated decals will be issued.  These items grant access to the Airport.   The permit decal must be affixed to the vehicle’s rear window and replaced each year upon renewal.  

Permittee shall at all times maintain the Minimum Account Balance required by the Director (and as may be increased from time to time in the Director’s sole discretion) and comply with all other terms and conditions required of Permittee for establishing and maintaining such account. Rates are established on an annual basis by the Airport’s policy-making body, the Airport Commission.

PDF iconCommercial GTU Permit June 2018 (crew shuttle).pdf

Renew

Crew Operating Permits expire on February 28 of each year.  Annual renewal notices are emailed in December and permits are renewed during the months of January and February.

Annual renewal notices are emailed as a reminder and permits are renewed via the Operator Web Portal during the months of December through February. 

There is an annual registration fee (see Fees tab) for each vehicle.  All submitted information will be reviewed to ensure accuracy and all vehicles for renewal will undergo a limited safety inspection after approval of the renewal request. 

In addition, vans or buses with less than 11 seats require a certified brake certificate. 11 seats or more vehicle will require a California Highway Patrol (CHP) Inspection. Outstanding trip fees and/or administrative fines must be paid prior to renewal.

Terminate

If you are planning to cease operating from SFO, please request your permit termination using the Operator Web Portal

https://gtu.sfoconnect.com

Once a permit is terminated, an operator must wait nine (9) months before reapplying.

 

Fees

Minimum Account Balance on Prepaid Accounts
Permittee shall at all times maintain the Minimum Account Balance required by the Director (and as may be increased from time to time in the Director’s sole discretion) and comply with all other terms and conditions required of Permittee for establishing and maintaining such account. You must maintain the minimum threshold of the prepaid account at all times. Any amount in the prepaid balance is refundable after the termination of permit. Any money owed to the Airport will be deducted from the prepaid balance)

Trip/Loop Fees
Currently does not apply

Annual Registration
Annual registration fees must be paid at the renewal of each type of permit and when adding a new vehicle to a fleet.
$55.00

Late Inspection Cycle Fee
$250.00

Failed Inspection Fee
$125.00

Late Permit Renewal Fee
Submission of renewal request after the date stipulated on renewal notice or days or  from the annual renewal notice date.
$200.00 (per permit) 

Offsite Vehicle Inspection Service Fee (for fleets of 25 or more vehicles)

  • Less than 20 miles away from SFO (per vehicle) $20.00
  • 20 miles or more (per vehicle) $40.00

View the full Fee Schedule details 

All fees are paid via the Operator Web Portal (Visa/Mastercard/Discover/Amex). 

Cash will not be accepted.

 

Pick-up & Drop-off Locations

Passenger Drop-Offs

  • Domestic Terminals: Terminal Curb White Zones on Level 2 (Departures) and Designated Terminal Curb zone, Terminal 3, Level 1 (Arrivals), Door 1.
  • International Terminal: Terminal Curb White Zones on Level 3 (Departures).

Passenger Pick-Ups

  • Domestic Terminals: Designated Terminal Curb Zone between Terminals 1 and 2 on Level 2 (Departures); Designated Terminal Curb Zone, Terminal 3, Level 1 (Arrivals); Designated Zone in triangle outside Courtyard 1, Level 1; and Designated Crew Shuttle spaces in Courtyard 4 (Arrivals).
  • International Terminal: Designated Crew Shuttle spaces in Bus Courtyards A and G.

The above Designated Areas may be revised by the Director at any time by providing notice to Permittee.

For directions, visit: www.flysfo.com/maps.

 

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