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SFO Introduces “One Of A Kind” Program to Recognize Exceptional Airport Employees

SFO’s Guest Services has officially kicked off a new program called “One of a Kind”.  Open to exceptional Airport staff of any employer, the program recognizes and celebrates individuals who illustrate a dedication to providing a welcoming experience to SFO guests.

One of  Kind GroupOn June 13th, David Bushrod, an SFO shuttle bus driver with the Hallcon Corporation, was recognized as the first recipient of the One of a Kind award.   Held in the employee’s often-public work areas, the events are held as surprise celebrations.   Among those surprising David with the news at one of his normal stops were Airport Director Ivar C. Satero, Airport Guest Experience Director Christopher Birch, Senior Airport Operations Manager Abu Azam, Vice President Commuter & Shuttle of the Hallcon Corporation, Erik W. Zandhuis, and Jaspreet Singh, General Manager of the Hallcon Corporation. 

One of a Kind“Our awardees are determined by reviewing customer input, observations, and reputation for kindness at SFO” said Christopher Birch.  “David is well known by employees for being a friendly and helpful driver.  He’s demonstrative, kind, and thoughtful during his work.  He’s a frequent recipient of compliments from customers, loyal and dedicated to Hallcon and SFO, and genuinely loves to interact with people.  We’re proud to call David “One of a Kind”.

SFO is committed to providing and promoting the best customer service to all guests of the San Francisco International Airport.  The One of a Kind program will continue to recognize Airport employees who exemplify this mission.

Congratulations to David Bushrod.


SFO One of a Kind recipients work extensively with the public and consistently deliver great customer service to SFO guests.  If you know someone who you think should be considered for the One of a Kind program, please contact SFO Guest Services Manager Brian Poole at Brian.Poole@flysfo.com.