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Bart SFO Discount Card Signup Process


Updated October 29, 2010

1.) You'll need to sign up electronically. For your convenience, the Airport has supplied a computer terminal at the new staffed information booth located outside the BART station in the International Terminal.

2.) Go to: Follow the instructions for EZRider/SFO Discount Card. For more information, see the attached BART PowerPoint.

3.) You'll need a) your name exactly as shown on your security badge, including middle name if indicated; b) your 7-digit UPID code found on the back of new Airport ID badges (old-style badges don't show a UPID code - please see instructions in #7 to obtain this number,* c) a credit or non-PIN debit card (NOTE: to save on taxes, you must enter a Commuter Check Card debit card with a Master Card logo, issued by your company's benefits administrator and replenished through payroll deduction, but also NOTE: you may not use a Commuter Check Card to cover the secondary, optional deduction for BART parking).

4.) After you've signed up, BART will mail your SFO Discount Card on the following business day. Your debit or credit card will be charged $20 as a one-time administrative fee, plus $45 toward BART fares. Some firms are reimbursing the administrative fee for their employees.

5.) When you receive your discount card and/or parking hang tag in the mail, you'll need to activate it. Go online to, click on "Access Your Account", sign in, and click to activate where indicated. Or you can call (510) 464-6969 during business hours, Monday through Friday 8:00 to 5:00. Following activation, you should not use the card until the following day.

6.) When you first touch your BART SFO Discount Card to the disc on top of the fare gate, it will contain $48 of stored value, since BART provides a $3 bonus for each $45 charged. Whenever the stored value on your BART card drops below $10, BART will charge your registered debit or credit card another $45, for $48 in value. Please make sure you have requested sufficient payroll deduction, or that you have a sufficient bank balance or credit limit. If you run out, you can enter a different card at the BART website, then switch back to the original card. To avoid this when using payroll deduction, we recommend deducting more than you'll need for the first few months, because you can store up to about $2,000 on the Commuter Check Card.

7.) How to Get Your UPID Code:

* If you have an old-style badge, you have two options for obtaining your UPID code: 1) bring your badge to any Airport Information Booth during operating hours and the Information Booth Agent can look up your code. 2) E-mail your request to and someone will get back to you within one business day.

We would appreciate your assistance in reporting any issues to the Airport's Landside Operations Office. Contact Roger Hooson, Employee Commute Coordinator at (650) 821-6511. Thanks for helping to reduce carbon emissions by using BART instead of driving to work.

Please note that the Airport's free Millbrae bus will be discontinued at 1:30 a.m. on November 15, 2010.


If you want to use the BART SFO Discount Card as a pre-tax commute benefit, you'll have to enter a personal Commuter Check Card MasterCard at the BART website. This card must be issued in your name, not the company's name, and must be electronically reloadable each month. Contact your company benefits administrator to find out how to get this card in place of the company Commuter Check Cards, paper Commuter Checks, or transit tickets you may get now.

Calculate your BART daily costs by using the Fare Calculator at the BART website. Find the public fare to SFO from your home station, and subtract $2.50. Multiply by 44 one-way trips per month, or the number of trips you estimate based on your work schedule. Then add 10% for the first few months, and elect to deduct this amount from your paycheck, if you choose payroll deduction. You can store up to about $2,000 on your Commuter Check Card, and you don't want to get caught short.

If you need to deduct more than the Federal tax-free limit of $230 per month from your paycheck to cover BART fares, check with your employer to see if that's possible. If not, when your pre-tax benefit is exhausted each month you'll need to enter a different credit or debit card at the BART website until you qualify for payroll deduction once again.

If you run out of funds and BART can't charge your credit or debit card, you'll have to buy a regular BART ticket at full fare.

BART will run a daily check on your SFO employment status. Once you relinquish your Airport security badge, your BART card will no longer activate the fare gates. You'll need to return your SFO Discount Card to BART for a refund of the stored value.

If you have paper BART tickets that you no longer need, you can turn them in to any station agent and get a receipt. BART will send you a check for that amount in 4 to 6 weeks.

The regional Clipper Card cannot be used to claim the BART SFO station discount. If you use the Clipper Card, you'll pay the full public fare to and from the SFO station. The Airport is encouraging BART to allow use of the Clipper Card in conjunction with the Airport discount.

You may not apply the senior or disabled discounts to the BART SFO Discount Card. In most cases, senior or disabled discount tickets will be better value than the SFO Discount Card for travel to and from the SFO station.


The BART SFO Discount Card may be used to pay for BART parking. Check the applicable box when signing up for the card, and you'll be directed to a screen where you must enter a credit or non-PIN debit card, but not the Commuter Check Card. Parking fees are charged in advance as a separate transaction.

Check with your company benefits administrator to see if you can set up an independent payroll deduction of up to $230 per month tax-free for parking expenses. If you can, the benefits administrator will transmit the requested amount directly to BART by the 14th of each month. BART will only charge your designated card (by the 20th) if the necessary funds are not forwarded by the benefits administrator.